Project management refers to the process of implementing a strategy that leads to the successful completion of a project. It involves setting up a plan, organising the work and materials, and managing the existing resources in order to bring about a successful completion to the project. The goals and objectives of the project should be clearly defined during the planning stages. Since all projects should have a finite existence, a specific starting date and a specific completion date should also be determined during the planning stages.

It is important to note that the completion of the project can lead to the setting up of processes that might involve a continued presence of change within its framework. The successful organisation and management of the resources and strategies throughout the project management process are continually challenged by the scope, time factor, budget constraints, and desired quality of the completed project.

• Wikipedia explanation of project management
• The Project Management Institute
• An excellent blog based on project management
• Microsoft Project software

A support desk is a resource that is designed to provide assistance and information where needed. The support desk should be set up to troubleshoot problem areas as well as potential problem areas. Support desk help is often provided to customers via email, online chat functions, or toll free phone numbers. In-house support desks offer guidance and assistance to employees. In both situations, it is important that the support desk feature is readily accessible.

A support desk should act as the central point for receiving help on a variety of computer-related issues. In fact, it should utilise a tracking system to analyze and identify common bugs or problems within the website so that they can be eliminated from the system. Help desk can also be used to identify the support desk feature. In addition to other services that are readily accessible, support desk software products are offered by a variety of companies for use with your website.

• Phpsupport desk definition

Website architecture refers to one of the approaches that can be taken for the design and planning of websites. As such, it takes into account three facets of the website: the functional, the technical, and the aesthetic aspect. The primary focus of website architecture is the website user and his needs. Website Architecture involves the organization of website content. Simple architecture for your website is not only beneficial to the user, but also to the search engine spiders.

Website Architecture provides a way to visualize a website and all of its sections. In order to create the architecture, it is necessary to determine the areas the website will include, the pages that are needed, and the content that you need. It is the blueprint or layout design for the website. Each website typically has a top level that includes the landing or home pages such as the home page, about us page, etc. The website also includes a second level, which contains all of the pages beneath the top layer or the ones that you navigate to from the top-level pages.

• Wikipedia explanation of website architecture
• Website architecture 101
• A blog post on the relationship between website architecture and seo